Privacy Policy

Privacy Policy for https://gohighlevel-complaints.scoopstorm.com

Introduction

Welcome to https://gohighlevel-complaints.scoopstorm.com (hereafter referred to as “Gohighlevel-Complaints,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard your personal information in compliance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online platform, including but not limited to:

  1. Our official website at https://gohighlevel-complaints.scoopstorm.com.
  2. Any applications, services, and products offered through our platform.
  3. Interactions between users and our systems, whether through authorized user accounts or general website browsing.
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS).

It’s crucial to emphasize that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our site. These external entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the types of data we collect and how it is used:

  1. User Account Information: Details required to create and manage user accounts, such as names, contact details, and account settings preferences.
  2. Payment and Financial Data: Transaction-related information, including payment method details, billing addresses, and financial records, processed through secure third-party payment gateways.
  3. Purchase History: Records of products or services purchased, including quantities and associated prices.
  4. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information collected to improve service delivery and analytics.
  5. Location Data: Information about your location, obtained through GPS signals or other technologies, used for location-based services and marketing (with user consent).
  6. Feedback and Reviews: Content provided by users, such as comments, ratings, and product reviews, which help enhance our services.
  7. Social Media Information: Data from social media platforms when users interact with our content or share it, including but not limited to profile pictures, status updates, and sharing preferences.
  8. Product Interest: Details of products viewed, searched for, or added to a user’s account, used for personalized recommendations and marketing (with consent).

Personal Data Collection Methods

We collect personal data through various means:

  • User Input: Information provided directly by users when creating accounts, making purchases, or filling out forms.
  • Automated Technologies: Cookies, log files, device identifiers, and other tracking technologies used to gather usage statistics, personalize content, and ensure smooth service operation.
  • Third Parties: Partners and service providers who may share personal data with us for the purpose of delivering our services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Tailored settings and preferences that improve your browsing experience.
  • Analytics Cookies: Collect anonymous data on visitor behavior, helping us understand and optimize our platform.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, or when the purpose for data collection is fulfilled, we implement strict procedures to securely delete or anonymize the data:

  • Data related to accounts is retained until the account is inactive or closed.
  • Payment and financial information is kept for a period required by financial regulations.
  • Purchase history may be stored for customer service and analytics purposes, but not beyond the legal retention period.

Security Measures

We have put in place robust security measures to protect your personal data:

  • Data Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If we learn that we have collected such data, we will take steps to delete it promptly and notify the child’s parents or guardians.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to restrict the processing of your personal data under specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data subject rights.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through written correspondence to:

Gohighlevel-Complaints Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or this policy, please contact us: